1:01 PM EST — Looks like our tech team has RepairEngine(r) accessible once again. Don’t have all the details yet, but I’m told that we’ve added redundant DNS capability that should prevent a repeat of this morning’s problems.

We apologize for the inconvenience that this may have caused. The good news is that our development/tech teams have taken the opportunity to build more durability and robustness into the web “infrastructure” that supports RepairEngine(r).