If you’re a Lexicon customer or a regular visitor to our website you’ve no doubt noticed the new look and feel at LexiconTech.com.  We’ve spent the last six months or so working on the new design and content to make our public site and RepairEngine® THE “go to” resources for enterprises that are looking for the best way to manage, maintain, and repair ALL their information technology equipment. These latest updates are crafted to support our strategy of building beyond our beginnings in enterprise mobility and barcode device repair and maintenance to include support and service for many more IT products.  (Our business development team says that we’re the “single throat to choke” for our customers!)  Now Lexicon provides, manages, and ensures quality repair and maintenance performance for point-of-sale systems and peripherals, kiosk devices, printers of all types, servers, etc.  Service in our Atlanta depot, at the factory, and at your location – where and when you need it. And we make accessing and managing repair and maintenance easy and powerful for our users with RepairEngine®.

Easy because RepairEngine® allows an enterprise to manage service for all IT equipment and devices in one place, online for FREE.  One place to manage your existing equipment maintenance relationships, contracts, warranty returns to factory, break-fix returns to the depot, or to dispatch an onsite call for printer repair — for a single location or across the enterprise.

Powerful because RepairEngine® puts all the critical data and information about your IT devices, their performance, failure history, downtime, turn-around time for repair, etc., in one place. RepairEngine®’s analytics give an enterprise team the tools and information necessary to drill down and identify failure patterns and perform root cause analysis — in order to prevent future failures and downtime.

We think RepairEngine® provides a feature set that really moves the ball forward in an operational sense for enterprises looking for a better, more efficient way to manage IT equipment maintenance and repair – and in a strategic sense as a result of it’s ability to consolidate critical data about all of an enterprise’s IT device repair & maintenance in one place.

Talk to us — we’ll show you how easy it is to get started.