ISO 9001 Quality Update: Documented Processes, Procedures and Quality System "Put to the Test"

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While school kids begin summer vacation and families flock to beaches and other destinations, Lexicon will be conducting “Summer School Classes on Quality” for its employees. The goal is to “pass the final exam” and gain ISO 9001 compliance in 2011. ISO 9001 is the internationally recognized standard for the quality management of businesses. It helps businesses to establish quality objectives, produce a documented quality policy and to communicate this policy throughout the organization.

 Back in February, Lexicon completed a “Gap Analysis” phase where an initial assessment was performed to determine where our company is currently and what must be done to get a quality system in place. The Lexicon team has been busy documenting all the relevant processes and procedures.

This summer will be dedicated to auditing all the departments to ensure that processes are being followed, and that any non-conformances are documented and corrective actions are implemented.  All of the members of the Lexicon team are being educated and continuously tested on the “quality system” and results and business objectives are measured monthly. Meeting the growing demands of our customers need for improved quality and better service is crucial to the success of the business; therefore we are achieving this registration to show our commitment to quality and to the continuous improvement of our business.  It’s an exciting time, and in so many ways the management team has already seen the positive impact the ISO 9001 certification process is having on Lexicon and most importantly, our customers.