Summer's End - Can't Wait for Fall, College Football, and More Good RepairEngine® Stuff!

Filed under: Barcode Printer Repair, Barcode Scanner Repair, football, intermec, repair engine, symbol, zebra, Announcements

All right -- the last day of August. Everyone knows what that means - just a few more days until: "Toe Meets Leather!" (credit to the late, great Al Ciraldo). Yeah -- bring it on! Spirits are soaring, the juices are starting to surge and of course, everybody is still undefeated so all things are possible, especially in the minds of younger fans. We've got them of all ages at Lexicon and like most places our loyalties (as represented by Lexicon team members) are spread far and wide. ...

RepairEngine® Celebrates Its 6th Birthday!

Filed under: barcode equipment, enterprise mobility equipment, intermec, repair engine, symbol, zebra, Announcements

RepairEngine®, the revolutionary Repair Management System that delivers a "better repair experience" for barcode and enterprise mobility equipment users, is celebrating its 6th birthday this July. RepairEngine's® development team has been working to continuously enhance the system over the years by incorporating innovative features such as Dashboard and the "Grid" System seamlessly into RepairEngine®. We want to make RepairEngine® THE tool to use when managing the...

RepairEngine® ‘Grid’ Technology Powerful for Management, Analysis

Filed under: Barcode Scanner Repair, intermec, symbol, repair engine, barcode equipment maintenance, Announcements

The most recent enhancements to RepairEngine® have been built around a super-fast, and easy-to-use technology that the RepairEngine® development team refers to simply as the "grid".   We think of it as sort of a core interface, designed for RE users and administrators, to allow for accessing and filtering data about barcode and enterprise mobility equipment repair status or history.   What it really helps you do easily, is turn what can be a mountain of data about all the Symbol or Intermec equipment...

Check Out the New RepairEngine® 'Dashboard' Screencast

Filed under: Announcements, intermec, repair engine, symbol, zebra

Yesterday our development team completed the screencast for RepairEngine's® new Dashboard feature, which is currently being beta-tested by about 170 users. We're planning to make ALL of the new enhancements (which include new and better automated email notifications, powerful Repair Authorization Status tracking and management improvements, redesigned and enhanced Rapid Estimate Approval features, as well as the Dashboard) live for all users this weekend.

Let us know what you think --...

New 'Dashboard' Goes Live for RepairEngine® Beta Group

Filed under: Uncategorized, repair engine, barcode equipment maintenance, Announcements

The RepairEngine "spring-fling" of new feature rollouts rolls on later today with our new splash page "Dashboard", which we guarantee that you'll like and find useful.  There is an 'Alerts' mini-grid that identifies any and all items that may need your immediate attention, as well as three other sections to help you monitor your overall Repair Mangement status, recent trends, and user/location activity at a glance.  RepairEngine's dashboard mini-grids are linked directly for fast access to the full and...

RepairEngine® Screencast for New Repair Status, Approval Pages Now Available

Filed under: Announcements, repair engine, screencast

Lexicon's RepairEngine® development team has created a new screencast to illustrate how powerful and easy to use the latest Repair Authorization (RA) Status and Rapid Estimate Approval features are. About 170 plus users were turned on this week as "beta testers" and we expect to roll out the update to our entire user community in another week or so. In the meantime, check out what the new "grid" design as applied to repair status and estimate approvals will look like.

New RepairEngine® 'RA' Status, Rapid Approval Features Debuting Soon

Filed under: repair engine, barcode equipment maintenance, Announcements

Next week Lexicon will begin a 'beta' rollout of our new Return Authorization (RA) Status page on RepairEngine® to a selected group of users.  The new page will feature the powerful "grid" design that our development team debuted on our Asset Management feature release last fall. 

RepairEngine® users will enjoy a greatly enhanced ability to navigate, filter, sort, group, and analyze all of their Lexicon repair and refurbished equipment transactions.  Ease of use and user experience have been...

Now Use 'RepairEngine®' to Manage Barcode & Enterprise Mobile Assets

Filed under: Barcode Scanner Repair, intermec, Barcode Printer Repair, symbol, repair engine, Announcements

Alright, this is a big day at Lexicon because we're now "live" with the release of the latest version of RepairEngine®, our online Service Management System. You can read more details in the press release.

The big news in this release is the addition of Asset Management for barcode and enterprise mobility equipment. Symbol scanners & pdts, Zebra printers, Intermec data collectors or printers -- you name it -- if it's enterprise mobility gear (and probably even if it's not -- more on that idea in the...