Lexicon's Customer Support Team

Meet some of the people who make up our customer support team. For any support needs you might have, please contact one of the following individuals.

Dave Word
Dave Word – Depot Operations

Dave is responsible for depot repair operations including management of repair teams and depot processes.

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Scott Robinson
Scott Robinson – Sales Operations

Scott coordinates all customer-centered services including maintenance contract management, RepairEngine® online Service Management system issues (including registration, access and deployment), and service operations support and analysis.

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Tracy Swain
Tracy Swain – Depot Services

Tracy leads our depot services team which is responsible for managing internal and external customer-owned equipment logistics and for maintaining timely and accurate online repair status information via RepairEngine®.

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Darla Mann
Darla Mann – Business Development/Senior Buyer

Darla focuses on providing Lexicon Partner Network™ companies with support to more effectively access and utilize all of Lexicon's service management tools and resources to ensure high customer satisfaction. She also purchases legacy equipment.

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Mitch Rogers
Mitch Rogers – Business Development/Refurbished Sales

Mitch is focused on providing Lexicon-Certified™ refurbished and previously owned equipment solutions.

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Lexicon Technologies Inc.

2195 Eastview Parkway
Conyers, GA 30013 USA
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General Inquiries

Main
(770) 602-1858
Fax (678) 750-0301

Business Hours

Monday - Friday 8am - 5pm EST

Lexicon Partner Network, Lexicon-Certified and RepairEngine® are trademarks of Lexicon Technologies, Inc. All rights reserved.

Call us toll-free: 1 (800) 678-1744