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Lexicon's Support Team

Meet some of the people who support Lexicon customers. For assistance or to get answers regarding any Lexicon service, product or system, please contact one of the following individuals.

Dave Word
Dave Word – Director, Technical Services

Dave is responsible for depot repair operations including management of repair teams and depot processes.

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Scott Robinson
Scott Robinson – Director, Operations

Scott provides operations leadership and manages Lexicon’s supply chain and depot services teams.

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Tracy Swain
Tracy Swain – Depot Services

Tracy leads our depot services team which is responsible for managing internal and external customer-owned equipment logistics and for maintaining timely and accurate online repair status information via RepairEngine®.

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Darla Mann
Darla Mann – Business Development Specialist

Darla focuses on providing Lexicon customers and partners with repair and maintenance solutions as well as refurbished equipment. Darla is well versed in supporting the growing base of RepairEngine® users by conducting training sessions, answering questions and setting up customer RepairEngine® portals.

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Mitch Rogers
Mitch Rogers – Business Development/Refurbished Sales/Asset Recovery

Mitch is focused on providing Lexicon-Certified™ refurbished and previously owned equipment solutions. Mitch also leads Lexicon’s effort in equipment buys, liquidations, and large asset take-outs.

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Shannon Lightsey
Shannon Lightsey – Business Development

Shannon is focused on reaching out to customers and partners to introduce the repair and maintenance and refurbished equipment solutions that Lexicon has to offer. Shannon can help customers get started with RepairEngine® as well as support current users.

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Debbie Johnston
Debbie Johnston – Contracts Administrator

Debbie is responsible for contract administration at Lexicon. Her duties include maintenance agreement set-up, renewal notice management, and any contract modifications.

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