Privacy Policy
Thank you for visiting www.lexicontech.com (the “Website”). The Website is owned by Lexicon Technologies, Inc. (“Lexicon”).
It is Lexicon’s policy to use its best efforts to treat all customer information provided on this Website with the utmost sensitivity both in our operation of this Website and as Lexicon performs its maintenance and repair operations and provides other products and services. Lexicon provides this notice explaining its practices with regard to online information and the choices available to you concerning the way that Lexicon uses the information that may be collected online at this Website.
Information Lexicon Collects
Lexicon collects two types of information: non-personally identifiable information about visits to its Website, which generally is used in the aggregate, and personally identifiable information, which users provide.
Lexicon may collect certain non-personally identifiable information about you when you visit many of the pages of this Website. This non-personally identifiable information includes, without limitation, the type of browser that you use (e.g., Firefox, Internet Explorer), your IP address, access times, the type of operating system that you use (e.g., Windows, Wave, or Safari), the referring website address, and the domain name of your Internet service provider (e.g., AT&T, Comcast). Lexicon may also use information from other companies in combination with your information. For example, other companies may provide services that determine your general geographic area based on your IP address so that Lexicon may target advertisements based on your geographical area.
Lexicon does not collect personal information when you passively view the Website. Instead, it only collects personal information which you provide. This information is collected, for example, when you register to receive e-mail updates, when you utilize our repair management service, and when you communicate with Lexicon via the Website. The types of personally identifiable information that Lexicon collects includes without limitation, your name, company or organization name, street address, e-mail address, telephone number, and credit card information. Lexicon also collects information specific to the services you wish for it to provide, such as the equipment you request to be repaired, the problem with the equipment, and the shipping address.
How Lexicon Uses Your Information
Lexicon uses your information to operate and improve the Website and to deliver services to you. For example, information that you provide may be used to administer transactions that are initiated, reported, or tracked via our repair management portal, to administer and expand our business activities, to provide customer service, and to make available other complimentary products and services to Lexicon’s customers and prospective customers. Occasionally, Lexicon may also use the information to notify you about important changes to its Website and new services or special offers Lexicon thinks you will find valuable. Your information may be (but is not necessarily) shared with Lexicon employees, independent contractors, and/or business partners acting on behalf of Lexicon to fulfill your service request and ship goods to you; collect payments; or to provide information or updates that you have requested.
Lexicon does not sell personally identifiable information. Lexicon does not share customer-provided information with third parties, except as required by law and to the extent that Lexicon may use third parties to facilitate its business, including for example, to send email, process credit card payments, and to administer Lexicon’s Website. In connection with these sorts of business operations, certain third parties may have access to customer-provided information for limited, legitimate purposes.
As Lexicon develops its business, it may buy or sell assets or business segments. Customer information is generally one of the transferred business assets in these types of transactions. Lexicon may also transfer such information in the course of corporate divestitures, mergers, or any dissolution.
Use of Cookies
A cookie is a text-only string of information that a website transfers to the cookie file of the browser on a user computer's hard disk so that the website can remember who the user is. A cookie will typically contain the name of the domain from which the cookie has come, the "lifetime" of the cookie, and a value, usually a randomly generated unique number. Two types of cookies may be used on this Website: (i) session cookies, which are temporary cookies that remain in the cookie file of a user’s browser until User leaves the Website, and (ii) persistent cookies, which remain in the cookie file of user’s browser for much longer (though how long will depend on the lifetime of the specific cookie.) By submitting information at and/or registering at this Website, you agree to allow Lexicon and the Website to use cookies to track Website usage and to improve the content and offerings on the Website. To find out more about cookies, please visit www.cookiecentral.com. Note that some features of the Website may not function properly if cookies are rejected.
Third Party Links
Lexicon is not responsible for the accuracy of, nor does it endorse, the privacy policies and/or terms and conditions of any third parties to which Lexicon’s Website may link. When leaving Lexicon’s Website to view any third party’s website, Lexicon encourages you to review the privacy statement of that third party website as Lexicon cannot guarantee the privacy of users while visiting affiliate or unaffiliated sites. This Privacy Policy applies solely to information collected by this Website.
Data Security
Lexicon safeguards against unauthorized access to information by employing industry-standard technologies. When users submit sensitive information via the Website, Lexicon strives to keep this information protected both online and off-line. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while Lexicon endeavors to maintain protection for your personal information, it cannot guarantee or warrant the security of any information that you transmit to Lexicon, and you do so at your own risk.
Regarding sensitive personal information such as credit card numbers, that information is encrypted and protected with SSL encryption software. In addition, Lexicon has technical and procedural measures in place to help prevent unauthorized access to or use of your personal data and to generally keep the information that you provide to Lexicon online secure.
Use of Website by Minors
This Website is not directed at individuals under the age of 18, nor does Lexicon knowingly collect information from individuals under the age of 18. No information should be submitted to this Website by individuals who are under 18 years of age. Lexicon encourages parents and guardians to participate in and monitor the online activities of their children.
Ability to Correct Personal Data
If you no longer wish to receive communications from Lexicon, please send an email with “Unsubscribe” in the subject to .(JavaScript must be enabled to view this email address). If you wish to update your e-mail address or other demographic or payment information in our records, please e-mail us at .(JavaScript must be enabled to view this email address).
Use of the Website and/or registering to use Repair Engine constitutes agreement to this Privacy Policy. Lexicon reserves the right at its sole discretion to change or modify this Privacy Policy at any time and without notice, including adding and removing content. If a material change is made to Lexicon’s Privacy Policy, Lexicon will post a notice of that change on the Website in a prominent place and include a link to the revised Privacy Policy so users can always understand Lexicon’s policies with regard to what information it collects and how that information is used or may be disclosed. Lexicon would notify registered users via an email to the most recent e-mail address on file. All changes to the Privacy Policy take effect immediately upon being posted on the Website. Users are advised to check periodically for any changes to the Privacy Policy. Continued use of the Website and/or acceptance of Lexicon’s e-mail communications after any changes to the Privacy Policy constitute your full acceptance of any and all changes.
If you have any questions regarding this Privacy Policy statement, or would like more information on Lexicon’s privacy practices, please contact Lexicon via e-mail at .(JavaScript must be enabled to view this email address).
