Get it fixed in 3 easy steps!

1. Check the maintenance and repair catalog to see if your device is supported by Lexicon

   Lexicon's Product Repair Catalog contains hundreds of barcode, mobile terminals, printers, and point-of-sale peripherals that we support, repair and maintain; Repair and Maintenance options (contracts, flat rate, and time & materials for depot and onsite repair, if applicable) and prices are displayed for each device. You may want to review our Service Programs to determine which service option best meets your needs.

2. Register to use RepairEngine® (It's Free)

   RepairEngine® is Lexicon's revolutionary online Service Management System for all the technology repair needs of the enterprise. Use RepairEngine®'s powerful Repair Management feature set to make repair and maintenance administration a snap and its Asset Management features to gain visibility and control of your organization's deployed technology assets.

   What does it cost? Nothing. That's right, RepairEngine® is a value-add that comes with using Lexicon -- maintaining fast turn-around and quality throughout your repair experience. Learn more about RepairEngine®.

3. Generate your Repair Authorization

   With RepairEngine®, creating a repair authorization for a “return-to-depot” or “onsite” repair has never been easier. Watch a screencast on generating RA’s to see for yourself!