New "Repair Authorization Status and Approval Features" Rollout on RepairEngine®

Filed under: Press Releases

Conyers, GA -- March 13, 2009 -- Lexicon Technologies, Inc., the leading provider of multi-vendor barcode and enterprise mobility equipment maintenance and repair services, Lexicon-Certified™ legacy barcode equipment, and RepairEngine®, the revolutionary Service Management system that delivers a "better repair experience", announced a rollout of their new Repair Authorization (RA) Status feature.  The new page features the same powerful and versatile “grid” design that debuted with the Asset Management Module last fall.  The new features give greater control and more information about enterprise mobility assets that are being repaired or serviced at Lexicon while at the same time making it easier to navigate and use RepairEngine®.

“RepairEngine® users will enjoy a greatly enhanced ability to navigate, filter, sort, group, and analyze all of their Lexicon repair transactions.  Ease of use and user experience has also been dramatically improved”, said Lexicon Chief Operating Officer, Dave Wiedman. The New RA Status page allows users to spot trends, analyze failure patterns or repair history, and prioritize management responses faster and easier than ever.

 The new RA Approval feature will allow Equipment Administrators to save time searching through myriad repair transactions, with the option to filter by user, location, or RA Status.  Additionally, RA Approval now allows the user to adjust the amount of shipping insurance for any repair transaction and change the shipping method for specific orders as necessary.

For more information about RepairEngine®, please contact Scott Robinson, Customer Operations Manager, Lexicon Technologies, Inc. at srobinson@lexicontech.com.