Maintenance Agreement Contracts

A Maintenance Contract provides repair service for one to five years at a fixed annual cost for parts & labor.

Standard features include expert phone support and RepairEngine® online tools (reporting, tracking, analytics, and more).

Service Level Options:

• Standard “wear and tear” coverage
• Comprehensive “bumper to bumper” coverage
• Depot and/or Onsite service
• Advance Exchange option
• Hot Swap option
• Expedited turn time available
• Application Software loading
• Device configuration
• Spare Pool management
• Custom Service Level Agreement modifications are available

Discuss your IT maintenance challenge with Lexicon’s expert repair analysts and utilize RepairSherpa®, our Managed Repair Program to customize a complete and cost-effective IT Maintenance Solution that will save your enterprise time and money.