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Lexicon Technologies accepts these methods of payment for orders: Visa, MasterCard, and American Express; trade accounts are available subject to credit approval.
By completing your transaction with your credit card you acknowledge that:
You are an authorized user of the credit card and that the information you provided is accurate.
You authorize Lexicon Technologies to charge the amount of the transaction which you have approved, to your credit card.
You also authorize Lexicon Technologies to return any funds which may become due from us to you, to the credit card used during the transaction.
Credit cards are charged at the time of online order or upon order approval by the customer in our online maintenance management system, RepairEngine®.
Online transactions made with a credit card will appear on your billing statement as "Online Order # ECXXXXXX."
If you cancel an order for "in-stock" or "non-special order" equipment prior to shipment from our distribution center, you will receive a full refund to the purchasing credit card within 10 days.
If we "special order" equipment to fulfill an order from you, we will not accept a return for any reason, since we cannot return the equipment to our supplier. In this case, we will inform you in advance that your equipment must be "special-ordered" so that you will know that your order may not be cancelled, the equipment returned or your payment refunded.
All equipment returns or cancellations must be approved in advance by Lexicon within 14 days of delivery and may be subject to a restocking fee.
All transactions are F.O.B. our dock; customer takes title to the shipment and incurs risk of loss at the time of carrier pick up.
All units have a 90 day limited warranty that covers defects in materials and workmanship. This limited warranty is provided subject to Lexicon refurbished or used equipment definitions as defined herein (see below).
Any damage that results from improper installation, incorrectly loading software or custom applications is not covered under the warranty.
Certified Refurbished: Refurbished as necessary by Lexicon's technical teams; tested; good working condition; may have some cosmetic imperfections; previously lightly used in a working environment.
Surplus New: "New in Box" with older manufacturing date.
Like New: "Out of original box", may contain new non-OEM replacement shells, plastics or cases; very few minor cosmetic imperfections.
Used/Working: Tested good working; has cosmetic imperfections; previously heavily used in a working environment.
As Is: May or may not work, suitable for parts salvage purposes; no warranty; no returns - all sales final.