• Pressroom

2015 New ANSI/ESD S20.20-2014 standards at Lexicon

August 11, 2015

Lexicon Technologies has been re-certified in ANSI/ESD S20.20-2014, six months before broad adherence to the new standard. Global certification body NQA Auditor Kenneth George noted several areas of strength for Lexicon.

“[Lexicon has a] well-organized, configurable, and meticulously maintained repair depot facility,” said George.

It only takes 100 of volts of electricity to harm electronic components, according to the ESD Association, yet humans create thousands of volts through everyday movements. It takes more than a dryer sheet to maintain technology-friendly levels of electrostatic. Lexicon engineers and technicians wear anti-static smocks and wrist straps, and stand on grounding mats to keep ESD levels under control. As an extra precaution, each technician measures their personal electrostatic discharge before ever entering the repair floor.

“Our ESD certification is just one more standard that keeps us ahead of the game, holding us highly accountable to surpass our customers’ expectations,” said Lexicon Chief Operating Officer Rose Collins.

As part of the certification audit, Lexicon provided an electrostatic discharge meter reading of each of its technology repair workbenches. Benches and mats are tested for resistivity every six months, and were retested as part of this ESD 20.20-2014 audit.

Founded in 1982, the ESD Association is a professional voluntary association dedicated to advancing the theory and practice of electrostatic discharge (ESD) avoidance. From fewer than 100 members, the Association has grown to more than 2,000 members throughout the world. From and initial emphasis of ESD on electronic components, the Association has broadened its horizons to include areas such as textiles, plastics, web processing, cleanrooms, and graphic arts. To meet the needs of a continually changing environment, the Association is chartered to expand ESD awareness through standards, development, education programs, local chapters, publications, tutorials, certification and symposia.


Lexicon’s mission is to deliver innovative technology support, through comprehensive hardware and software solutions that minimize device downtime and maximize return on technology investment. Maintenance offerings are built specifically for K-12 instructional technology, and for enterprises with deployments of Auto-ID equipment — barcode scanners, rugged mobile computers, and barcode label printers.

Quality repair services are provided by industry-certified technicians at RepairFactory, the company’s US-based operations center. Additionally, RepairEngine and Incident IQ, Lexicon’s cloud software solutions are designed to make IT management effortless for large-scale organizations. Browse lexicontech.com to learn more about K-12 and enterprise Auto-ID solutions.