Flat-Rate Repair Service

Zebra ZD620

$249 per device

Experience the unmatched capabilities of the Zebra ZD620, a compact desktop printer renowned for its best-in-class print speed and superior printing performance. Lexicon Technologies specializes in the repair and maintenance of the ZD620, offering enterprise-level maintenance plans seamlessly managed through our cutting-edge cloud-based technology maintenance platform, RepairEngine®. With certifications in ISO 9001:2015 and ANSI/ESD S20.20-2014, Lexicon ensures top-quality ZD620 repairs, backed by our quality guarantee. Connect with us today to embark on tailoring a comprehensive maintenance solution for your Zebra ZD series desktop printer deployment.

Need help with your device?

Get it serviced or purchase a maintenance plan.

Certified Refurbished

Purchase Lexicon-Certified refurbished Zebra ZD620s

(888) 890-3144 Call for more information

Lexicon-Certified™ Refurbished products are:

  • Precision repaired and rigorously tested at the component level
  • Cosmetically restored to like-new condition
  • Engineering inspected for performance and endurance
  • Warranted for 90 days for materials and workmanship
  • Eligible for extended coverage

Highest Value

Maintenance Plan

Protect your fleet of Zebra ZD620s indefinitely

(888) 890-3144 Call for more information

All benefits of Repair, PLUS...

  • Tailored turn-times at 1-3 days
  • Advance exchange and spare pool management
  • Repair at scale from our US-based state-of-the-art RepairFactory
  • Intelligent routing
  • Value-added logistics & deployment service options
  • End-of-life support
  • Normal wear & tear protection
  • Unlimited accidental coverage
  • RepairEngine® cloud-based technology maintenance platform

Features of the Zebra ZD620

High Print Quality

The Zebra Technologies ZD620 printer offers excellent print quality with a high dpi (dots per inch) resolution, ensuring that labels, barcodes, and other printed materials are sharp and easy to read. If you belong to the manufacturing, healthcare, or logistics sectors, precise and legible printing is essential for your daily operations.

Advanced Connectivity

The Zebra ZD620 offers advanced connectivity options, including USB, Ethernet, Bluetooth, and Wi-Fi, making it highly versatile in its integration capabilities. Whether you require a wired office setup with a standard power supply and power cord or a wireless mobile solution with USB host support and a US cord, the ZD620 effortlessly adapts to various environments and connectivity needs.

User-Friendly Interface

The ZD620 comes with an intuitive user interface, making it easy to set up and operate. The color touchscreen interface simplifies configuration, label design, and troubleshooting, reducing the learning curve for users.

Wide Range of Media Compatibility

With its exceptional application flexibility, the Zebra ZD620 boasts extensive media compatibility, accommodating a diverse array of materials such as labels, tag stock, wristbands, and receipts. This versatility empowers businesses to utilize the ZD620’s printing capabilities across a wide spectrum of applications, ranging from product labeling to patient identification within healthcare environments.

Durability and Reliability

Zebra is known for manufacturing rugged and reliable printers, and the ZD620 is no exception. It is built to withstand harsh environments and heavy use, ensuring long-term durability and minimal downtime. In industries where reliability is crucial, you can’t afford to settle for anything less than maximum printer performance.

Common Maintenance Services for the Zebra ZD620

Cleaning and Printhead Maintenance

Regular cleaning and maintenance of the printhead and the printer’s interior are essential to prevent the buildup of dust, debris, or adhesive residue. Cleaning kits are readily available for this purpose. Printhead maintenance involves inspecting and cleaning the printhead to prevent streaking or print quality issues, ensuring your prints stay crisp and clear. Additionally, it may also involve a replacement printhead if the existing one becomes worn or damaged, guaranteeing consistent and reliable performance.

Firmware and Software Updates

Keeping the printer’s firmware and software up to date with the next generation of advancements is vital for ensuring compatibility with the latest operating systems, label design software, and security patches. Regularly checking for updates and applying them helps prevent potential issues and ensures the printer remains in sync with evolving technology.

Media Roll Replacement and Calibration

Replacing the media rolls correctly and calibrating the printer to the new media type is a routine maintenance task. This ensures that labels or receipts are printed accurately and reduces the risk of misfeeds or jams. Lexicon ensures proper loading and calibration for consistent and error-free printing.

Preventive Maintenance Checkups

Scheduled preventive maintenance checkups by trained technicians at Lexicon can help identify and address potential issues before they escalate. These checkups may include inspections, cleaning, adjustments, and parts replacement as needed to keep the label printer in optimal working condition.

Benefits of a Regular Maintenance Plan:


Operational Consistency

Keep your operations running smoothly with our tailored maintenance plans for your ZD620 fleet. Our certified technicians provide preventive maintenance, including component cleaning, calibration, and (at your request) firmware updates. By proactively identifying and resolving issues before they escalate, we ensure minimal disruption to your workflow.


Cost Savings

By extending the lifespan of your thermal transfer printers and reducing the need for frequent replacements, we offer a cost-effective way to ensure the long-term efficacy of your equipment. Combined with rapid response times for repairs, we help you save both time and money—making the most out of your investment.


User Satisfaction

We stock parts in our 75,000 sq warehouse so we can ensure that we always have the correct OEM and replacement parts for repair and maintenance. Our certified technicians follow rigorous standards and protocols to provide you with services that you can rely on. With our quality assurance, rest easy knowing that your Zebra printer fleet is in expert hands.

How Can Lexicon Tech Solutions Help?

By offering a comprehensive suite of services, from tailor-made maintenance plans for industrial printers like the Zebra ZD620, Lexicon Tech Solutions delivers reliability and exceptional performance that enterprises can count on. With a team of certified technicians dedicated to ensuring operational excellence and maximum printer throughput, we not only help enterprises like yours maximize their return on investment but also commit to the quality and longevity of their barcode scanners and printer systems. Contact our team today to learn more or schedule a maintenance plan that works best for your fleet.