CERTIFIED EXCELLENCE

We’ve led the repair industry for 25+ years in quality processes and repairs.

5 REASONS INDUSTRY CERTIFICATION MATTERS

CONSISTENT OPERATIONAL PROCEDURES

ensures devices are fixed the first time, eliminating the need for repeat repairs.

GOLBAL QUALITY STANDARDS

holds our team accountable for delivering superior service, every time.

QUALITY MANAGEMENT SYSTEMS

amass customer needs/expectations to deliver superior customer satisfaction.

DEMONSTRATED COMMITMENT

to continuous improvement & best practices maximizes ROI for your dollars.

AUTHORIZED SERVICE PROVIDER (ASP)

for Acer, ASUS, Dell, HP, Lenovo, Safeware, and Worth Avenue Group.

CERTIFICATIONS

Conyers and Orlando repair facilities are 9001:2015 Certified by NQA. ISO 27001 Certification In Progress – Phase 1 Complete

ISO 27001 Certification in Progress – Phase 1 Complete

AUTHORIZED SERVICE PROVIDER FOR

flat-rate-repair

ADVANCED REPAIR CAPABILITIES

SETTNG THE STANDARD FOR K12 REPAIRS

  • ISO 9001:2015 NQA Certified 75,000 SF Repair Factory (Conyers/Orlando)
  • Moisture Sensitive Devices (MSD) JEDEC STD-033C Certified
  • Electrostatic Discharge (ESDS20.20) Certified
  • Responsible Recycling Through ISO 14001 NQA Certified Disposal Partner
  • A+ Certified Technician Team Leads

CERTIFIED TECHNICIANS

EXPERT REPAIR

  • We’re driven by procedural standards with a total of 14 individual certifications held by our technicians and engineers.
  • Over 100 Hours Supervised Training Per Technician
  • Device Specific Training By Technicians
  • 3 Months of QA Department Reviews After Certification

DAMAGE PREVENTION

EXTEND THE LIFE OF YOUR DEVICES

  • We are committed to extending the life of your devices and your investment.
  • ELECTROSTATIC DISCHARGE REDUCES DEVICE LIFE BY 8-33%
  • Our technicians can’t login without specialized smocks with ESD grounding.

RECYCLING

RESPONSIBLE PROTOCOLS

  • When devices are damaged beyond repair, we insure user safety and data protection with responsible recycling and destruction protocols.
  • Department of Defense (DOD) data wipes for Microsoft/Apple® or PowerWash for Chromebooks
  • ISO 14001 NQA Certified Recycling Partner