• A powerful partnership
    Lexicon Technologies + solution providers
    = unmatched service benefits

Multi-manufacturer support

Lexicon keeps it simple. We specialize in servicing multiple technology types, manufacturers, and models across your customer base.

...and many more

Industry-leading turn times

Your customer’s devices repaired and returned in days — not weeks. Our US location and core focus on repair makes us nimble and enable us to perform to just about any service level requirement.

Complete life-cycle support

Extend your solutions seamlessly past end-of-life notices. Component-level repair and a robust supply chain — two ways we are able to extend repair and maintenance service indefinitely, allowing you to craft winning solutions that meet your customers’ needs.

Powerful software for
frictionless repair management

RepairEngine® is Lexicon’s technology maintenance platform. It enables solution providers to easily manage numerous client contracts, and allows your customers to submit and track their own repairs from an interface with your logo applied.

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We stand behind our work

Lexicon technicians and engineers are held to the highest performance standards in the industry for component-level, ball grid array (BGA), X-ray, and moisture sensitive device (MSD) best practices, among many other certifications.

Read more about Lexicon quality >

How we serve you and your customers

Repair

The service for which Lexicon was founded — precision technology repair has been a differentiator from day one. Whether deploying technicians on-site to fix a pesky printer or maintaining the largest deployment of mobile devices in the world from our RepairFactory, Lexicon’s repair services are simply second to none.

Protect

While technology maintenance is our specialty, customers are our focus. Lexicon Maintenance Plans are tailored specifically to each of our customer's needs with preventative maintenance, and distinct techniques to prolong lifespan. Go beyond your standard OEM contract, and work with us to craft a truly winning solution.

Deploy

Lexicon Deployment Services ensure all of your newly-purchased devices are ready to use right out of the box. Send your devices for a quick pit stop through RepairFactory to customize your hardware with proper security configurations, software suites and asset tagging, essential to its use in customer operations.

It’s state-of-the art. It’s built for scale. It’s RepairFactory.

50,000

Take a glimpse into RepairFactory, scaled at 50,000 square feet and growing.

100,000+

...and counting. Our repair capacity is in excess of 100,000 units per month.

Historic Success

Outsourcing repair for solution providers is in the nature of our founding. Since 1998 we have partnered to craft technology maintenance strategies for solution providers and their customers.

Proven results.
Winning partnerships.

Lexicon becomes a preferred technology maintenance provider for Diebold.

READ HOW

What People Say

Lexicon is truly one of the best vendors I have ever had a pleasure to work with.

thumb Paciolan
partner since 2010

Lexicon saved Brinks over $500K this year on our maintenance and repairs.

thumb Brinks
partner from 2010-2013

Let’s make magic

We customize each partnership to fit your customer’s service level agreements. In other words, you call the shots and we make it happen.