Maintaining one of the world’s largest mobile deployments
In 2007, USPS began investing hundreds of millions of dollars into Intelligent Mail Data Acquisition System (IMDAS) — a system that relies on intelligent mail devices (IMDs) to effectively manage and track the delivery of mail and packages nationwide.
To cost-effectively provide customers the online-tracking and proof-of-delivery information they require, USPS requires their hardware to have robust support and rapid turn-times. The Lexicon maintenance plan provided tremendous savings for USPS. Not only was Lexicon’s price approximately half of the price quoted by manufacturers, but additional savings were realized through Lexicon’s low cost parts supply chain.Download the Case Study