Medical staff depend on barcode scanning for identifying patients, gathering label information on medications, and handling tasks important for patient safety. Lexicon Tech offers barcode scanner maintenance to help keep devices fully functioning for healthcare professionals.
Third-Party Maintenance Solution for Barcode Scanners
Maintenance services include failure reports, end-of-life support, cloud-based incident tracking, and more. From point-of-care barcode solutions in a hospital setting to administrative solutions in other healthcare environments, Lexicon Tech helps ensure operational efficiency.
Featured Barcode Scanners for Healthcare
Healthcare Industry Solutions
Tailored Maintenance Plans
Our basic maintenance plan for barcode scanners includes regular wear and tear, but we also provide ways to customize this plan to fit the needs of each healthcare facility.
Standard healthcare barcode scanner contracts from Lexicon Tech Solutions cover normal wear and tear. Comprehensive contracts for bar code scanners also include coverage for new main boards, as well as replacement devices if the original device isn’t crushed or damaged by water.
- Unlimited barcode repair
- Under 5-day turn time
- Access to RepairEngine® for real time tracking and analytics
- U.S.-based support
- Warranty for contract term
- ISO 9001:2015 certified
- ESD (electrostatic damage) certified
- A+ certified techs
- 75,000 sq. ft. warehouse
- All barcode scanning equipment repairs undergo QA before being returned. We repair the reported issue, along with unreported issues
- We offer annual service contracts up to 5 years in length
- Lexicon bulk orders barcode scanner parts at start of contract to avoid repair delays
How TPM Services Fit in Your Equipment Lifecycle
For the first few years of the barcode scanner lifecycle, the original manufacturer generally offers maintenance service. This is also a good time to look into third-party maintenance (TPM) options for barcode scanning devices before major problems or wear and tear occur.
During this part of the barcode scanner lifecycle, replacement parts are typically easy to find. TPM service options become more important in this stage as barcode scanners move closer to reaching their end of service date with the manufacturer. Repairs and wear and tear are still not as much of a concern during this stage.
This lifecycle stage is when maintenance through the manufacturer might no longer be available. This comes at a time when wear and tear becomes more of a concern. TPM maintenance contracts can provide peace of mind and lower costs compared to manufacturer maintenance during this stage.
During this barcode scanner lifecycle stage, these devices become more prone to developing problems. Maintenance from the manufacturer is usually no longer offered, making TPM service more important. TPM maintenance can help barcode scanners at this stage last past the expected end of their lifecycle.
Contact Lexicon Tech
If you need reliable healthcare barcode scanner maintenance, please contact Lexicon Tech Solutions. We can provide you with additional details on our barcode solutions to help extend the life cycle of your handheld scanners.