Investing in equipment for your business can be expensive, so it’s important to get the most use out of it. Although new equipment often has support from the original equipment manufacturer (OEM), over time the OEM will stop offering support. A third-party maintenance provider can provide you with technical support for your devices and equipment at lower costs.
At Lexicon Tech Solutions, we help businesses keep maintenance costs down and provide reliable hardware support. Find out more about how our TPM support can be beneficial for your business, from dependable maintenance service to replacement or spare parts for your equipment.
Lexicon Tech Solutions offers TPM for equipment from manufacturers including:
Third Party Maintenance Solution for Barcode Scanners, Mobile Computers, and Printers
Barcode Scanner Maintenance
Lexicon Tech Solutions offers services on barcode scanners and document readers. We can provide the solution you need, from complete repairs to refurbishment options or replacing equipment. Our maintenance services for barcode scanners and document readers help ensure these devices run smoothly.
- Barcode Scanners
- Document Readers
Mobile Computer Maintenance
Mobile computers can easily become damaged, especially with regular use. Our team at Lexicon Tech Solutions has the expertise needed to repair handheld, vehicle-mounted, and wearable mobile computers. From quick and simple fixes to more complex repairs, we can get your mobile computers in good working condition again.
Having problems with your printing equipment can bring operations to a halt. Lexicon Tech Solutions offers dependable TPM support for different kinds of printers, such as receipt, mobile, industrial, and desktop printing equipment. We can perform prompt repairs on printers your business relies on for everyday use.
Hardware Support with Lexicon Tech
Tailored Maintenance Plans
Lexicon Tech Solutions offers certain basic maintenance contract features and the ability to customize your plan as needed. Our standard support contract covers normal wear and tear on your equipment. Our comprehensive contract covers new main boards, and we’ll replace your device if it is not crushed and does not have water damage.
- Unlimited repairs
- Under 10-day turn time
- 75,000 sf warehouse
- Access to RepairEngine tracking and analytics
- U.S.-based support
- Warranty for contract term
- ISO 9001:2015 certified
- Bulk order parts at start of contract to avoid repair delays
- ESD (electrostatic damage) certified
- A+ certified techs
- Annual contracts up to 5 years in length
- QA before repairs on reported issues and unreported issues before a device is returned
How TPM Services Fit in Your Equipment Lifecycle
During the first few years of your equipment lifecycle, OEM support is usually available. You might have the option to purchase hardware support separately, or it might be included with your equipment. TPM support might be a good option at this stage if you purchase new equipment that uses similar technology to older models.
This stage is typically when to consider third-party maintenance. The cost of having OEM support is usually much higher than the cost of repairs at this point. Since parts for these newer models are usually available during this stage, relying on TPM can offer a more cost-effective option than OEM support.
This stage is often when you reach end-of-service dates for OEM support, making it a good time to consider TPM support. TPM providers like Lexicon order parts far in advance to prepare for future repairs. Continued OEM support at this stage is often much more expensive.
At this stage, your equipment is more vulnerable to developing problems, and you’re unlikely to still have OEM support. TPM offers an effective way to ensure that you have support for older pieces of equipment, especially with a TPM provider that stocks up on parts over the years.
Solutions for Your Industry
Our TPM support for hardware can help keep your IT business up and running. Our technicians can perform timely repairs or replace parts as needed.
With our third-party maintenance, we can help keep your warehouse equipment and devices running smoothly. This helps reduce the risk of delays and other problems in your warehouse.
Equipment failures can lead to serious problems for manufacturing companies. At Lexicon Tech Solutions, we move quickly to repair devices and equipment in manufacturing companies.
Having reliable equipment is a vital part of the logistics industry. Lexicon Tech Solutions purchases spare parts in bulk and makes prompt repairs to keep equipment functioning properly.