Flat-Rate Repair Service

Zebra DS3678 (SR / ER)

$375 per device

In the demanding environments of warehouses and manufacturing floors, the Zebra DS3678-SR (Standard Range) and DS3678-ER (Extended Range) barcode scanners stand out for their robustness and efficiency. Designed to thrive where others falter, these rugged scanners offer unparalleled scanning performance, including lightning-fast capture of barcodes in various conditions. And when it comes to keeping them at peak performance, Lexicon Tech Solutions is your go-to partner. At our ISO 9001:2015 certified Atlanta facility, we specialize in repairing and maintaining these powerful devices, ensuring they continue to be an asset in your operations.

Need help with your device?

Get it serviced or purchase a maintenance plan.

Certified Refurbished

Purchase Lexicon-Certified refurbished Zebra DS3678 (SR / ER)s

(888) 890-3144 Call for more information

Lexicon-Certified™ Refurbished products are:

  • Precision repaired and rigorously tested at the component level
  • Cosmetically restored to like-new condition
  • Engineering inspected for performance and endurance
  • Warranted for 90 days for materials and workmanship
  • Eligible for extended coverage

Highest Value

Maintenance Plan

Protect your fleet of Zebra DS3678 (SR / ER)s indefinitely

Starting at

$6per device
per month

All benefits of Repair, PLUS...

  • Tailored turn-times at 1-3 days
  • Advance exchange and spare pool management
  • Repair at scale from our US-based state-of-the-art RepairFactory
  • Intelligent routing
  • Value-added logistics & deployment service options
  • End-of-life support
  • Normal wear & tear protection
  • Unlimited accidental coverage
  • RepairEngine® cloud-based technology maintenance platform

Why Choose The Zebra DS3678 Scanner?

Ultra-Rugged Design

The Zebra DS3678 is not just another scanner; it’s a rugged powerhouse designed to withstand the toughest environments including loading docks or the manufacturing floor. The DS3678 has the highest drop standards in the industry, allowing the device to survive multiple drops onto concrete, thanks to its heavy-duty housing. It’s more than just tough; it’s practically the most indestructible design. Additionally, with an IP67 rating, this scanner is immune to dust, adaptable in extreme temperatures, and capable of functioning even after being submerged in water. This level of durability ensures that the DS3678 is always ready and reliable, no matter what challenges your work environment throws at it.

Superior Scanning Performance

When it comes to scanning capabilities, the DS3678 is in a league of its own thanks to its advanced imager technology. It’s designed to effortlessly read a wide variety of barcode types, ensuring accurate and speedy data capture every time. Whether scanning up close or at an extended range, this cordless scanner guarantees consistent readability, making your workflow more efficient. It’s particularly adept in challenging situations, seamlessly reading barcodes that are poorly lit, dirty, damaged, or even poorly printed.

Cordless Technology

The cordless DS3678-SR and ER redefines efficiency with its advanced wireless capabilities. These bluetooth devices liberate you from the confines of cables, allowing for fast wireless communication in expansive workspaces. Its advanced Bluetooth technology ensures a stable and reliable connection, even over long distances. Additionally, the DS3678 series’ low energy Bluetooth feature conserves battery life without compromising connectivity. The freedom and flexibility offered by the DS3678’s wireless technology not only simplify processes but also significantly boost operational efficiency.

Extended Battery Power

In demanding work environments, a long-lasting battery isn’t just convenient; it’s crucial. The DS3678 rises to this challenge with a high-capacity smart battery designed for extended, heavy-duty use. Its intelligent power management system optimizes battery life, ensuring that the scanner is ready to work as long and as hard as you do. This, combined with its rugged cradle for charging and storage, makes the DS3678 a reliable tool for even the longest shifts. The DS3678’s extended battery life is a game-changer, enabling workers to keep up with the demands of lengthy shifts without access to a power supply.

Common Maintenance Services for DS3678

Battery Replacement and Power Issues

Over time, the batteries in devices like the Zebra DS3678 can degrade, leading to reduced runtime and efficiency. This not only affects the performance but also the operational reliability of the scanners. Lexicon’s maintenance services include comprehensive battery testing and replacement. By proactively managing the health of the batteries, we ensure that your devices remain powerful and dependable, reducing the likelihood of disruptions during critical business operations.

Scanner Lens and Optical Component Maintenance

The scanner lens and other optical components are the heart of the DS3678’s scanning capabilities. In industrial environments, these components are exposed to conditions that can cause them to become dirty or sustain damage, such as exposure to dust, debris, and frequent handling. Regular maintenance by Lexicon includes meticulous cleaning and precise calibration of these optical components, thereby guaranteeing that the scanners maintain their high level of accuracy and efficiency, crucial for streamlined operations.

Upgrade Firmware and Update Software

Keeping the firmware and software of scanners like the DS3678 up-to-date is essential for maintaining not only the security of the devices but also their peak performance. Software updates often include patches for security vulnerabilities and improvements in functionality. Lexicon provides expert services in updating and configuring your scanners, ensuring they are equipped with the latest software and optimized for your specific operational needs, thus preventing potential software-related issues that could hamper productivity.

Physical Damage Repair

Even as an ultra-rugged scanner, physical damage such as cracked casings, damaged buttons, or general wear and tear is a common occurrence in these harsh environments. Such damage can compromise the functionality and longevity of the scanners. Lexicon’s repair services include the restoration and replacement of damaged parts, ensuring that the scanners can better withstand the rigors of heavy use and harsh conditions. Our goal is to extend the life of your equipment, maintaining its resilience and reliability.

Connectivity and Wireless Communication Problems

For wireless devices like the DS3678, maintaining a stable and reliable connection to your Wi-Fi network is crucial for efficient operation. The DS3678’s advanced Wi-Fi capabilities ensure robust connectivity, even in environments where near contact communication is essential. Additionally, the device is engineered to resist wireless interference, which is a common challenge in dense industrial environments. This feature ensures that the scanners maintain a stable connection without being affected by other wireless signals in the vicinity. Lexicon specializes in diagnosing and resolving connectivity issues, ensuring seamless communication between your scanners and the broader network.

Benefits of a Regular Maintenance Plan with Lexicon


Operational Consistency

Keep your scanners running smoothly, minimizing downtime. Regular maintenance and prompt repairs by Lexicon ensure that your devices are always in top working condition, reducing the risk of operational hiccups. This consistent reliability is crucial in maintaining steady workflow and avoiding the costly interruptions that can arise from unexpected equipment failures.


Cost Savings

Predictable maintenance costs help manage budgets effectively. By choosing Lexicon, you can avoid the financial surprises that come with ad hoc repairs. Our maintenance plans are designed to provide a cost-effective, complete solution, enabling you to allocate your financial resources more efficiently and plan for the long term with confidence.


User Satisfaction

Ensure a seamless experience for your employees, boosting workforce productivity. Well-maintained equipment leads to a smoother, more efficient workflow, which in turn enhances employee satisfaction and morale. When scanners work flawlessly, your team can focus on their core tasks without the frustration of dealing with malfunctioning equipment, leading to a more productive and positive work environment.

How Can Lexicon Tech Solutions Help?

At Lexicon, we don’t just fix problems, we prevent them. Our maintenance plans are tailored to keep your Zebra DS3678 mobile computers in top condition, extending their lifespan and ensuring they’re always ready when you need them. With our expertise, you can focus on your business, knowing your scanning needs are in reliable hands.

Ready to optimize your Zebra DS3678’s performance? Contact Lexicon Tech Solutions today to learn more about our maintenance plans and repair services. Let us help you keep your operations running seamlessly.