Flat-Rate Repair Service

Zebra ZM400

$349 per device

Enhance your warehouse and inventory management with Zebra Technologies ZM400, a high-performance member of the Z Series industrial printer family. This versatile printer offers an RFID upgrade option for smart label encoding. The Zebra ZM400 not only delivers high print speed but also ensures high-volume printing capabilities. Additionally, its XML printing feature facilitates direct integration with ERP applications, providing a seamless and efficient workflow for your business. Lexicon Technologies specializes in the repair and maintenance of the ZM400, offering enterprise-level maintenance plans seamlessly managed through our cutting-edge cloud-based technology maintenance platform, RepairEngine®.

Need help with your device?

Get it serviced or purchase a maintenance plan.

Certified Refurbished

Purchase Lexicon-Certified refurbished Zebra ZM400s

Starting at


Lexicon-Certified™ Refurbished products are:

  • Precision repaired and rigorously tested at the component level
  • Cosmetically restored to like-new condition
  • Engineering inspected for performance and endurance
  • Warranted for 90 days for materials and workmanship
  • Eligible for extended coverage

Highest Value

Maintenance Plan

Protect your fleet of Zebra ZM400s indefinitely

Starting at

$13per device
per month

All benefits of Repair, PLUS...

  • Tailored turn-times at 1-3 days
  • Advance exchange and spare pool management
  • Repair at scale from our US-based state-of-the-art RepairFactory
  • Intelligent routing
  • Value-added logistics & deployment service options
  • End-of-life support
  • Normal wear & tear protection
  • Unlimited accidental coverage
  • RepairEngine® cloud-based technology maintenance platform

Advanced Features of the Zebra ZM400

Outstanding Print Quality and Print Speed

The ZM400 offers fast and excellent print quality, capable of producing 4-inch wide labels with its 10-inch-per-second print speed, ensuring efficient and accurate label printing for various applications.

Maximum Durability

Designed for the tough demands of industrial environments, the ZM400 is built with a rugged metal frame that makes it sturdy and offers scratch resistance. This printer is built to endure harsh conditions and heavy use, ensuring it keeps chugging along when you need it most. 

Multiple Connectivity Options

It supports a variety of connectivity options, including USB, serial, and Ethernet interfaces, making it easy to integrate into different network setups and systems.

Versatile Printing

The ZM400 is a label printer that can handle a wide range of label types, including thermal transfer labels and direct thermal labels. It also supports various label sizes and materials, making it versatile for your different labeling needs. Other types of labels include paper labels and polyester labels.

User-Friendly Interface

The printer boasts an intuitive and user-friendly interface, complete with a color touchscreen for easy setup and operation. Additionally, it offers diagnostics and maintenance alerts to guarantee smooth and uninterrupted printing. The device is equipped with a real-time clock (RTC) for enhanced user convenience.

Common Maintenance Services for the Zebra ZM400

Regular Maintenance

Regular cleaning is crucial to prevent dust, dirt, and debris from accumulating on critical components like the printhead, platen roller, and sensors. Our cleaning solutions include wiping down the exterior, cleaning the printhead with a specialized cleaning solution, and removing any label residue.

Printhead Replacement

Zebra printheads can wear out over time due to continuous use. Regular inspection of the printhead for signs of wear, such as faded or streaky printing, is essential. When necessary, Lexicon can replace the printhead with a new or used one ensuring consistent print quality.

Roller Maintenance

The platen roller and media feed rollers should be inspected for wear and tear. Worn-out rollers can lead to label misalignment and print issues. Lexicon can replace damaged or worn rollers to help maintain smooth media handling and prevent jams.

Firmware and Software Updates

Keeping the printer’s firmware and software up-to-date is crucial for optimal performance and compatibility with the latest applications. Manufacturers may release updates that include bug fixes, enhancements, or new features, so regular updates to the calibration process should be part of the maintenance routine.

Benefits of a Regular Maintenance Plan:


Operational Consistency

By reducing the likelihood of unexpected breakdowns, you maintain a steady workflow, crucial in environments like logistics, manufacturing, and retail. This consistency means that your business can meet its deadlines and maintain a reliable production or shipping schedule, which is essential for customer satisfaction and business reputation.


Cost Savings

By addressing errors before they become major problems, you avoid the higher costs associated with extensive repairs or complete device replacement. Regular maintenance also optimizes the efficiency of your printers, which can lead to reduced energy consumption and lower operational costs. Furthermore, extending the life of your existing equipment through proper care reduces the need for frequent investments in new printing devices.


User Satisfaction

When your team can rely on their tools to perform correctly, it reduces stress and increases productivity. This reliability is especially important in high-pressure environments where time and accuracy are critical. Happy and confident staff are more likely to be engaged and efficient, contributing positively to the overall work environment and the quality of output.

How Can Lexicon Tech Solutions Help?

At Lexicon Tech Solutions, we don’t just offer Zebra printer repair services; we offer a partnership to ensure your Zebra ZM fleet operates at its best. Our expert technicians have years of experience in Zebra ZM400 series maintenance and repair. By choosing Lexicon, you’re opting for:

  • Quick Turnaround Times: Minimizing disruption to your business
  • Expertise in Zebra Products: Assuring quality repairs every time
  • Customized Service Plans: Tailored to meet your specific needs


Ready to enhance the performance and lifespan of your Zebra ZM400 Printers? Contact Lexicon Tech Solutions today and experience the peace of mind that comes with professional care.