Lexicon Tech offers reliable printer maintenance for a wide range of printer types and manufacturers. Whether you need preventative maintenance on a laser printer, inkjet printer, or thermal printer, we can help you set up a service plan to fit the needs of your organization or business.
Having dependable printers is essential to run smooth operations. Even high-quality printers can develop problems without regular maintenance. Routine printer maintenance can help reduce the risk of encountering issues.
Lexicon Tech offers third party printer maintenance for several manufacturers and models, including Intermec, Zebra, HP, Datamax, and Sato.
Third-Party Maintenance Solution for Printers
Lexicon Tech can provide reliable maintenance for your network printer, multifunction printer, or other printers. Our A+ certified technicians get a thorough look at your printer, check the print head and other parts, and make repairs as needed. From a simple nozzle check and test print to more complex repairs, our team’s expertise and excellent service make us a leading repair facility.
Authorized Repair Service Center
Hardware Support with Lexicon Tech
Tailored Maintenance Plans
Lexicon Tech offers a basic printer maintenance contract that includes normal wear and tear, along with options to customize your service plan. Our standard printer maintenance contract covers normal wear and tear. Our comprehensive service plan covers new main boards, and we will replace your printer if it isn’t crushed and doesn’t have water damage.
- Unlimited printer repairs
- 5-day turn time for printer repairs
- Access to RepairEngine® tracking and analytics
- U.S.-based technical support
- Warranty for contract term
- ISO 9001:2015 certified
- ESD (electrostatic damage) certified
- A+ certified techs
- All printer repairs undergo QA before being returned. We fix the reported issue and any unreported issues
- We offer annual contracts up to 5 years in length
- Lexicon bulk orders replacement parts at start of contract to avoid repair delays
- 75,000 sq. ft. warehouse
How TPM Services Fit in Your Printer Lifecycle
Support from the original printer manufacturer is available at this stage. This support is included in some cases or can be purchased separately. While your new printer has OEM support, you can begin to explore TPM options for later on. This helps good print quality as your equipment becomes older.
This stage of the printer lifecycle is generally stable with few issues developing. This stage often includes both OEM support and TPM support. You might have OEM support for quick fix repairs and TPM support for regular maintenance, such as print head cleaning.
During this stage, OEM support for printers starts to near its end of service date. You should look into getting a service plan with a TPM service provider at this point. From replacing worn print head nozzles to repairing a damaged fuser assembly, TPM service can keep your printers functioning.
OEM support is usually unavailable at this stage, making TPM support even more important. Having a service plan in place for your printer model helps ensure that you receive prompt repairs and have access to replacement parts as needed, including the printer driver, transfer roller, printer head, separation pad, and ink nozzle.