Position Summary 

The Technician will perform, repair, and maintain computers, possible network inputs, and infrastructure assets for our customers. 

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

• Paying close attention to the user’s description of their computer problem and following the correct customer orders, and identify the problem and determine how to solve it
• Testing and evaluating the computer needs of the customer
• Troubleshooting network problems and individual user hardware or software problems
• Setting up or repairing computer hardware and other associated devices such as printers and scanners

Minimum Qualifications (Knowledge, Skills, and Abilities)

Excellent written and verbal communication skills

Attention to detail

Strong analytical and problem-solving skills

Time management and organizational skills